AI Will Be The Interface To Knowledge Work. Here's How We'll Get There
Citrix, November 10,2025
The future interface for knowledge workers is AI. I don't mean an AI-powered app, or AI assistants embedded in your existing tools. I mean the AI platform itself will be the primary way workers interact with their apps, data, and digital work environment. Everything else will become infrastructure that AI operates on the worker's behalf.
I know how that sounds like naive futurism from someone who doesn't get enterprise realities. But I've been doing this for over 30 years, so let me walk through the specific steps that get us there, all within your existing enterprise constraints. This isn't about some distant AI-native future. It's about AI becoming the broker between workers and the enterprises systems you already have which aren't going away anytime soon.